Privacy Policy

Freshstart Cleaning Services

Freshstart Cleaning Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit freshstartcleaningtx.com (the “Site”) or request our residential or commercial cleaning services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information You Provide

When you contact us, request a quote, book services, or complete a form on our website, we may collect:

• Full name

• Phone number

• Email address

• Service or billing address

• Company or business name (if applicable)

• Booking and service details

• Payment information (when required to complete a transaction)

b. Automatically Collected Information

When you visit our website, we may automatically collect limited information, including:

• IP address

• Browser type and operating system

• Pages viewed and time spent on the site

• Referring website or search terms

• Cookies or similar tracking technologies

This information helps us understand how visitors use our website and improve functionality. It does not directly identify you.

2. How We Use Your Information

We use the information we collect to:

• Provide quotes and schedule cleaning services

• Communicate about appointments, updates, and follow‑ups

• Respond to inquiries and customer requests

• Improve our website and services

• Maintain website security and prevent misuse

We collect only the information reasonably necessary to operate our business.

3. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only:

• When required by law or legal process

• To protect our rights, property, or safety

• With trusted service providers who assist in operating our business or website (only as needed and under confidentiality obligations)

4. Cookies and Tracking Technologies

Our website may use cookies to:

• Analyze website traffic

• Improve user experience

• Understand how visitors interact with our site

You can disable cookies through your browser settings, though some features of the website may not function properly.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to safeguard your data, no internet transmission or electronic storage method is completely secure.

6. Your Privacy Rights (Texas & U.S.)

You may request to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information, subject to legal or business record‑keeping requirements

To make a request, contact us using the information below.

7. Links to Other Websites

Our website may contain links to third‑party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies when you leave our site.

8. Legal Disclosure

We may disclose personal information if required or permitted by law, including:

• Compliance with subpoenas, court orders, or legal obligations

• Protecting our rights, customers, employees, or business

• Preventing fraud or responding to lawful government requests

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Information

If you have questions about this Privacy Policy or your personal information, please contact us:

Email: info@freshstartcleaningtx.com
Website: https://freshstartcleaningtx.com